Our Services

JCMS has over a decade of experience in creating successful client loyalty programs. We handle everything from conceptualization and merchandise procurement, to warehousing, logistics management, customer database maintenance, distribution of customer redemptions, and other tasks necessary to ensure smooth, well-run programs.

Our Profile

JCMS ProRewards Sdn Bhd is one of Malaysia’s premier loyalty promotion and fulfillment management specialists. Founded in 2001, we help our clients build customer loyalty through specially-designed rewards programs and related services.

Through referrals and recommendations from satisfied clients, our clientele has grown and diversified in the last decade, and now includes major banks, a large petroleum group, and multinational companies in industries such as telecommunications and property development. We have built our reputation for high level services by staying true to our core precepts:


for each job well done


for ensuring customer satisfaction


for management based on integrity and trust


for emphasis on service excellence

Our Partners

When it’s time to claim your rewards, choice matters. That’s why we have partnered with top local and international brands to give you a wide selection of home and kitchen appliances, electronic gadgets, DIY tools, accessories and more.

View Partners

Our Team

JCMS ProRewards owes its success to our community of dedicated and hardworking professionals. Our team size of just over 50 people allows a diversity of ideas and experiences within an integrated and close knit environment. Our passionate founders have had decades of sales and marketing experience both locally and abroad, and started the company with a strong vision of helping businesses improve customer satisfaction and brand loyalty. We continue to recruit and nurture talented individuals who bring energy and pride to their work, enabling us to deliver timely, strategic services for our clients’ needs.

Contact Us

Please send all feedback, comments, and enquiries to:

JCMS ProRewards Sdn Bhd
No. 19, Jalan 51/203A, Seksyen 51,
Kawasan Perindustrian Tiong Nam, 46050 Petaling Jaya, Selangor

Email: customer-service@jcmsprorewards.com
Telephone: +603 - 7773 1637 / +603 - 7773 2836
Fax: +603 - 7773 2637

Operating hours: 9 AM to 6 PM, Monday to Friday